To give you excellent customer and clinical care at all times in
your contact with our staff.
To make donation sessions as accessible and as comfortable
as possible.
To give you information about the blood donation process and
the possible consequences of giving blood.
To use your freely donated gift of blood for the benefit of
patients and not for financial profit.
To give you information to help you make an informed
decision before giving your consent if we ask to use your
blood donation or take samples from you for a specific
purpose.
To complete the donation or sample taking process without undue delay.
To inform you in the event of a positive test being obtained on
your blood if it has a consequence for your own health.
To hold and to use information about you within the guiding
principles of confidentiality and the requirements of the Data
Protection Act 1998.
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To notify you in advance, whenever possible, of changes to the
criteria for giving blood.
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