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How the Welsh Blood Service ensures we meet the real healthcare service and research needs of those we serve

The Welsh Blood Service Involvement & Engagement panel is made up of patients and the public from all corners of Wales. They shape the future of our services by providing valuable and balanced feedback on projects and initiatives at the Welsh Blood Service.

Why is this important?

Because the public’s voice matters! Our projects become more relevant and transparent when the public is involved. It ensures we’re meeting the needs and expectations of our community. By having a say, the Involvement & Engagement panel help us to create better services and improve our outcomes.

What Does the Panel Do?

The panellists can be engaged in a range of activities. They review research plans, complete surveys and attend events. They share their insights with us on how we can improve our services, contribute to our plans and help us evaluate the impact of our work.
It’s all about making sure our efforts are person centred and community focused.

“I started to give blood when I was at university and have encouraged all my children to do the same. However, in 2021, I received a cancer diagnosis and spent that year in treatment. Although I’m currently fit and well, I was disappointed to discover that my donating days are over. Being on the Involvement and Engagement Panel means a lot to me as it is my new way of continuing to give to the Welsh Blood Service."

Helen Pritchard, one of our dedicated Involvement & Engagement panellists

Helen Pritchard, one of our dedicated Involvement & Engagement panellists, shared her story with us “I started to give blood when I was at university and have encouraged all my children to do the same. However, in 2021, I received a cancer diagnosis and spent that year in treatment. Although I’m currently fit and well, I was disappointed to discover that my donating days are over.

Being on the Involvement and Engagement Panel means a lot to me as it is my new way of continuing to give to the Welsh Blood Service. I’ve taken part in one online session so far, discussing how blood products are stored. I was initially slightly apprehensive, thinking that I knew nothing about the subject, but I needn’t have worried! The explanations were so clear, and the leaders and other panel members were very friendly. I ended up not only being able to contribute but also learning a lot. I’m looking forward to my next opportunity and would thoroughly recommend the experience.”

Recent Activities of the Involvement & Engagement Panel

Recently, our panellists contributed to an engaging session with the Component, Development & Research Laboratory and the Emergency Medical Retrieval Service Cymru. The panel provided excellent feedback as we explained how cold-stored platelets could be used emergency settings and gained insights into our plans.

Get Involved!

Interested in reaching out to the panel or want to learn more? Drop us an email at WBS.Involve@wales.nhs.uk