Privacy Policy

The Welsh Blood Service (WBS) are committed to protecting the privacy of information provided by visitors to our website.

Collection of personal information

You may use the website without providing any personal information. However, if you wish to order promotional materials or contact us using the online forms, you are requested to provide relevant contact details, such as your name, e-mail and postal address and contact telephone number to enable us to provide the information your require..

Online forms provide a means for you to register as a blood donor, request further information or raise queries. In some cases you may add comments or queries which might also contain personal information. When you register as a donor, you will be required to fill in mandatory fields indicated by an asterisk.


The websites and our computer systems have security measures in place with the aim of protecting the loss, misuse or alteration of personal information held by us.

Linked Sites

The websites may contain links to other Internet sites which are outside our control and are not covered by this privacy policy. We are not responsible for data which you provide through any such linked websites.


Cookies record on your computer details about the particular web pages you visit and services you utilise. Cookies are files or pieces of information that are stored by your browser on your computer's hard drive. WBS may use cookies to collect information about you and to identify you during your visit to our website, such as the particular site areas you visit and the services you utilise through our website. We collect this information to better tailor our site to your interests and needs. Cookies may also be used to help speed up your future activities at our site. For example, a site can recognise that you have provided Personal Information to us and refrain from requesting the same information a second time. Most browsers are initially set to accept a cookie. If you'd prefer you could set yours to refuse cookies or to alert you when cookies are being sent. Refusal of cookies at the site you enter may result in an inability to visit certain areas of the site or to receive personalised information when you visit the site.