Somebody you know could be the perfect match for a patient in need of a bone marrow transplant. Please help us spread the message, click here.

What happens after you donate?

You’ve made a lifesaving donation. Thank you on behalf of patients across Wales.

Now, what happens with your donation?

Soon, your donation will be delivered to one of our hospitals across Wales to be used in a lifesaving transfusion. The donation you made has the power to save three lives. You might even get a message from us telling you which hospital has received your red cells or platelet donations.

Your donation could be used to help treat a cancer patient, someone who has suffered a traumatic injury, or given to a mother during childbirth.

After you donated, this is what happened to your donation to ensure it was safe, processed and ready to help someone in need.

Did your donation have a little red tag?

When you see a donation with a little red tag, it means these donations can be given to newborn babies. If you’ve donated with us before and your previous donation has shown us that your blood is suitable for babies, we give it this very special tag.

These donations have the potential to save the lives of six babies, making an extraordinary impact on families and communities. Thank you for being a hero to these little ones.

Over the next few weeks

A few days after your donation, you’ll receive a ‘thank you’ email from us with some stats and facts made just for you, celebrating the number of donations you’ve made.

Each donation can be split into three: red cells, platelets and plasma. If your red cells are sent to a hospital, you’ll receive an SMS from us, telling you which hospital received your cells.

This is one of the ways we highlight just how important your donations are in treating patients in need.

Donor satisfaction survey

We’ll be sending you a survey after giving blood to find out more about your experience from bookings through to the donation.

Every response is read, and we may need to contact you for further information. The information you provide in the survey will be used as feedback to help us review and improve the Service.

You can also send us a compliment or concern at any time. See the section below for more information.

Donor adverse events

Most donors give blood without any issues, but occasionally someone may feel unwell or experience side effects, this is known as a ‘donor adverse event.’

We’ve outlined what these are and how often they happen here, so you can feel fully informed.

Bruising is caused by bleeding under the skin which sometimes continues when the needle is taken out of the arm. It can also occur during needle insertion when there is damage to the opposite wall of the vein. It may also be the result of an arterial puncture, where the needle is inadvertently inserted into an artery instead of a vein.

Although bruises can look very dramatic and may be painful, they are usually harmless and will disappear. Larger bruisers may take up to three weeks to disappear.

Arm or discomfort in the arm may be the result of tendon or nerve injury.

If you experience any of the following, please contact our team on 0800 25 22 26:

  • Stiffness, weakness or a dull ache in your arm
  • Pain that gets worse with movement
  • Severe pins and needles
  • Swelling or the development of a lump in the arm
  • Redness or inflammation
  • Change of skin colour to the arm or hand

An arterial puncture occurs when the needle is accidentally inserted into an artery rather than the vein. An arterial puncture usually results in a bruise, in which case you should follow the same guidelines as above.

If you suffer an arterial puncture, the staff will inform you and give you further information.

If you experience any of the following symptoms you should visit A&E immediately or call 999:

  • Bleeding has restarted
  • Swelling that is large or growing
  • Numbness or pins and needles in the arm, hand or fingers
  • Severe or increasing pain
  • Coldness or paleness in the lower arm.

Some people feel sick, dizzy or faint before, during or after their blood donation. On rare occasions, a donor may faint.

There are several things you can do to reduce the risk of fainting after your donation:

  • Make sure you continue to eat and drink plenty
  • Avoid strenuous exercise or activity
  • Avoid standing for long periods of time
  • Avoid hot baths, saunas and steam rooms
  • Keep the dressing on your arm for at least two hours
  • Avoid heavy lifting for the rest of the day
  • Don’t take part in hazardous activities that require a lot of concentration
  • Avoid drinking alcohol
  • Avoid smoking cigarettes or vaping for at least two hours

Fainting does not mean you cannot donate again. However, our clinical team may advise you against future donations if you have a history of fainting after several donations.

If you fall ill in the weeks following your donation, it’s vital that you let us know at the earliest opportunity. You don’t need to inform us about common ailments like coughs and colds, but we may not be able to use your donation for transfusion if you have certain illnesses.

Please inform us by email at donors@wales.nhs.uk or by calling us on 0800 25 22 66.

When can I donate again?

You’ve donated, you’re feeling great, and you should – you’ve just saved up to three lives! What’s next?

  • Men can donate 12 weeks after their last donation but no more than four donations in a year.
  • Women can donate 16 weeks after their last donation but no more than three donations in a year.

You are welcome to book once you become eligible again. It may help to make a note in your diary, or call us to check when you can next donate.
If you’ve signed up for invitations with us, we will message you to let you know when you’re eligible to donate and when we have another session coming up in your area.

Keeping healthy between donations

Even though you’ve been able to donate once, or even dozens of times, it’s important to maintain a healthy lifestyle to give yourself the best chance of donating again.

Each blood donation contains approximately 240mg of iron, which can take up to six months to replenish. It’s important to eat a balanced, iron-rich diet to replace the iron lost through your donation. Iron is found in a variety of foods, and you can usually get enough iron by eating a balanced diet.

Iron-rich diet

The richest sources of iron are cereals, vegetables, nuts, eggs, fish and meat. Iron from meat sources is typically easier to absorb.

Vitamin C

Vitamin C also helps the body to absorb more iron. Therefore, consuming food and drink containing Vitamin C, such as fruits, vegetables and fresh orange juice, can help to improve your iron levels.

 

Donating isn’t the only way to help

Share your story

Why is donating important to you? We want more stories whether you’re a donor, recipient or even a loved one. We need stories that represent our communities across the country.

Your experience could inspire those around you to make a difference and helps us to continue to have a steady blood supply in the future.

Share your story

Feedback

We pride ourselves on being an organisation led by feedback. It’s what helps us provide a Service you’re proud to be a part of.

Every donation tells a story. Every donation makes a difference. If you’ve had a great experience, please let us know.
Whether it’s a friendly face at a donation session, a driver, a nurse, someone behind the scenes, a message that made you smile, or simply feeling a part of something special, we would love to hear from you.

Click here to send us a compliment.

We aim to provide a quality service to everyone we interact with, from donors, to volunteers on our stem cell registry, to the hospitals we supply blood and patients we serve.

If you feel our Service has fallen below those standards and wish to make a complaint, you can do so here.